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FAQS
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Everything you need to know about our process, and how we deliver results.
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Every project is tailored to your goals. After a quick 15-minute call to understand your goals and constraints, you’ll get a proposal with clear deliverables, timelines, and a fixed project investment—no surprises.
Yes, if you don’t love your brand strategy within 14 days of onboarding, we’ll refund you 100%.
Most projects take between 6–10 weeks, depending on scope, feedback pace, and add-ons. We’ll confirm a clear timeline in your proposal.
You’ll go from an inconsistent brand to a powerful, professional identity that reflects your true value. We deliver everything you need to launch with confidence online and offline: a strategy-backed look, clear guidelines, and ready-to-use assets (logos, social, website if in scope, signage, uniforms, cards). It’s organised, handed over, and explained so your team knows exactly what to do on day one.
We handle the heavy lifting: 60–90 minutes upfront to learn your business and align on goals, then 30–60 minutes per week for quick approvals—without pulling you away from your business.
Yes, single services are available. We always begin with a clarity session to understand your business, define the strategy, and align goals before we build.
Yes. We’re with you from start to finish, direct WhatsApp access, and a Notion client portal so you control your involvement and always know what’s next. After launch, we offer optional ongoing support to keep your brand consistent and professional.